Thank you for being a member of our family!
NC Health choice Move to Medicaid
Great news! NC Health Choice will automatically move to NC Medicaid on April 1, 2023. Some benefits will be better; the rest will stay the same. Look for your new Medicaid ID card in March. Questions? Go to ncdhhs.gov or call Member & Recipient Services at 844-594-5070.
We know you have lots of choices for healthcare coverage. We appreciate the trust you place in us to help you get the care you need to stay healthy.
Let's get started by going over some important details about your plan.
Start Here
You'll find everything you need to get started using your new health plan right here.
Plan Details
Find out even more about your plan and get started on the road to better health.
Your Benefits
Medical care? Dental care? Prescription drugs? You're covered for all these and more.
Update Your Contact Info
Update your contact information with your local DSS office today.
Welcome!
Member Services
1-866-799-5318 (TTY 711)
Monday - Saturday, 7 a.m. to 6 p.m
Behavioral Health Crisis Hotline
1-833-207-4240
24 hours a day, 7 days a week
24-Hour Nurse Advice Line
1-800-919-8807
24 hours a day, 7 days a week
Community Connections Help Line
Call for help connecting with food, rent & more.
1-866-775-2192, Monday - Friday, 9 a.m. to 6 p.m.