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NC Health choice Move to Medicaid

Great news! NC Health Choice will automatically move to NC Medicaid on April 1, 2023. Some benefits will be better; the rest will stay the same. Look for your new Medicaid ID card in March. Questions? Go to or call Member & Recipient Services at 844-594-5070.

We know you have lots of choices for healthcare coverage. We appreciate the trust you place in us to help you get the care you need to stay healthy.

Let's get started by going over some important details about your plan.

Start Here


You'll find everything you need to get started using your new health plan right here.

Get started with these helpful tips

Plan Details


Find out even more about your plan and get started on the road to better health.

Get to know more about your plan

Your Benefits


Medical care? Dental care? Prescription drugs? You're covered for all these and more.

Learn about your health care benefits

Update Your Contact Info


Update your contact information with your local DSS office today.

Take action now!


Member Services

1-866-799-5318 (TTY 711)
Monday - Saturday, 7 a.m. to 6 p.m

Behavioral Health Crisis Hotline

24 hours a day, 7 days a week

24-Hour Nurse Advice Line

24 hours a day, 7 days a week

Community Connections Help Line

Call for help connecting with food, rent & more.
1-866-775-2192, Monday - Friday, 9 a.m. to 6 p.m.