Additional Benefits

WellCare is proud to go beyond the basics. Below is a list of extras we provide our members and their families. And they are all at no extra costs! These Value-Added Benefit details are in the member handbook and can be accessed by contacting Member Services at 1-866-799-5318 (TTY 711).

Note: Some benefits have eligibility requirements and limits.

Expanded Hearing

Medically necessary hearing aid every two years for ages 21+

Supplemental Transportation

  • Rides to doctor for Medicaid Members
  • Rides to classes/events for Medicaid members

Prenatal

  • Electric breast pump
  • Choice of stroller, playpen, car seat or diapers
  • Doula program - Provides services for members who have a high-risk pregnancy
  • Baby showers

Youth Programs

  • Boy Scouts or Girl Scouts annual membership for members ages 5 through 18
  • 4H Club activities, for members ages 5 through 18
  • Sports physicals for members ages 6 through 18
  • Healthy Kids Club for members ages 4 through 11
  • Boys and Girls Club annual membership for members ages 5 through 18

Wellness/Fitness

  • My Health Pays® Rewards Program: $75 yearly value in rewards
  • WW (formerly Weight Watchers)
    • A 6 month program to support healthy lifestyles and improve health.
      For members ages 18 and up when requirements are met. Join now.
  • ASH Fitness: Annual membership for members ages 18 and over. Members must complete 2 My Health Pays® activities to qualify for the benefit. The gym benefit is through ASH Fitness. ASH Fitness lets members visit any gym in its network.

Education

  • $120 GED voucher
  • $300 reading scholarship for qualified members
  • 6 tutoring sessions
  • School supplies: Catalog of school supplies for members ages 5 through 18

Other

  • $120 yearly value for over-the-counter drugs per household (no prescription required)
  • Free cell phone - Includes 350 minutes of talk time, unlimited text messaging, and 4.5GB of data per month (member must qualify through SafeLink).

Asthma Management

  • Carpet cleaning (based on diagnosis, two carpet cleanings per calendar year.)
  • HEPA filter vacuum cleaner (qualified members)
  • Hypoallergenic bedding (qualified members get a $100 allowance for a hypoallergenic mattress and pillow casings)
  • Peak flow meter (qualified members)

Caregiver Support

  • Influenza vaccine (flu) voucher
  • Pertussis vaccine (whooping cough) voucher
  • Respite (Relief Camps)

Routine Chiropractic Services

Unlimited visits for members ages 21 and over, prior authorization required

Circumcision

For male babies up to 6 months old

Diabetic Support

  • Diabetic foot care for qualified members (includes nail clipping, corns and calluses)
  • Telecare Diabetic Management System, must be approved

Home Delivered Meals

10 meals for qualified members, must be approved

myStrength

Confidential online behavioral therapy program

Parent Support and Training

A service for the parents or guardians of child members who are experiencing a serious emotional disturbance (SED)

Housing Allowance

  • Qualified members can get an allowance of up to $250.00 annually to help with housing
  • The Housing Allowance benefit can be used for rental deposits and utility payment/deposits
  • Members must meet benefit qualifications

Pest Control/Extermination

Qualified WellCare of North Carolina members can get pest control services; requires Care Manager approval


Other Services Offered to Qualifying Members

Good Measures Programs

The online programs below provide support to lose weight, better manage diabetes, and lower blood pressure.

Registered dietitians and certified diabetes care and education specialists deliver programs by phone and online, making it easy for patients to participate and stay engaged.

  • Healthy Weight Program
    • Personalized weight loss approach focuses on building healthy habits, establishing nutritious eating patterns, overcoming barriers to eating well, and getting more active.
  • Better Heart Health Program
    • Supports patients with improving heart health and lowering blood pressure through nutrition and lifestyle change. Includes a connected blood pressure cuff for self-monitoring.
  • Diabetes Self-Management Education Program
    • This program is designed for members who have been diagnosed with Type 2 diabetes. Diabetes educators help participants reach their goals and learn how food choices, activity, stress, and medication affect their blood sugar and how to better manage it.

For more information on the Good Measures programs, contact WellCare Member Services at 1-866-799-5318 (TTY 711) or sign up online at wellcarehealthnc.goodmeasures.com.

Programs Provided through Partnership with YMCA

  • Diabetes Prevention Program
    • This is a free online program for those who qualify. It is available to members who have been advised by their health care provider they are at risk for Type 2 diabetes. A trained YMCA Lifestyle Coach leads a supportive, small group to help you learn how healthy eating, physical activity and behavior changes can reduce your risk for diabetes and improve your health. A physician referral form is required.
  • Healthy Weight and Your Child
    • This a free online virtual program that focuses on healthy eating, physical activity and behavior change to empower children and families to live healthier and more active lifestyles. Evidence shows that child weight management programs are more effective when the whole family is involved and committed to adopting healthier habits. A physician referral form is required.