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Extra Support to Manage Your Health

Managing your health care alone can be hard. If you need extra support to get and stay healthy, we can help.

As a member of WellCare of North Carolina, you may have a Care Manager on your health care team. A Care Manager is a specially trained health professional. They work with you and your doctors to make sure you get the right care when and where you need it.

Your Care Manager can:

  • Coordinate your appointments and help arrange for transportation to and from your doctor
  • Support you in reaching your goals to better manage your ongoing health conditions
  • Answer questions about what your medicines do and how to take them
  • Follow up with your doctors or specialists about your care
  • Connect you to helpful resources in your community
  • Help you continue to receive the care you need if you switch health plans or doctors

WellCare of North Carolina can also connect you to a Care Manager who specializes in supporting:

  • People who need access to services like nursing home care or personal care services to help manage daily activities of living like eating or bathing and household tasks
  • Pregnant women with certain health issues such as diabetes or other concerns such as wanting help to quit smoking
  • Children from birth to age 5 who may live in stressful situations or have certain health conditions or disabilities

At times, a member of your Primary Care Provider’s (PCP’s) team will be your Care Manager. To learn more about how you get can extra support to manage your health, talk to your PCP, OB care provider or call Member Services at 1-866-799-5318 (TTY 711).

Good Measures Programs

The online programs below provide support to lose weight, better manage diabetes and Sickle Cell Disease, as well as lower blood pressure.

Registered dietitians and certified diabetes care and education specialists deliver nutrition-based programs by phone and online, making it easy for patients to participate and stay engaged.

  • Healthy Weight Program
    • Personalized weight loss approach focuses on building healthy habits, establishing nutritious eating patterns, overcoming barriers to eating well, and getting more active.
  • Better Heart Health Program
    • Supports patients with improving heart health and lowering blood pressure through nutrition and lifestyle change. Includes a connected blood pressure cuff for self-monitoring.
  • Diabetes Self-Management Education Program
    • This program is designed for members who have been diagnosed with Type 2 diabetes. Diabetes educators help participants reach their goals and learn how food choices, activity, stress, and medication affect their blood sugar and how to better manage it.
  • Sickle Cell Disease
    • The program goal is to prevent malnutrition from occurring and/or to improve    nutritional status in patients who have nutritional deficiencies common in sickle cell disease. Nutritional status has the potential to optimize a person’s ability to respond to treatment and avoid pain episodes.

For more information on the Good Measures programs, contact WellCare Member Services at 1-866-799-5318 (TTY 711) or sign up online at wellcarehealthnc.goodmeasures.com.