Contact Us
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Phone Numbers
Medicaid Members
Current WellCare of North Carolina Members:
Member Services
1-866-799-5318
(TTY 711)
Monday - Saturday, 7 a.m. to 6 p.m.
Pharmacy Services
1-866-799-5318
(TTY 711)
Monday - Saturday, 7 a.m. to 6 p.m.
Nurse Advice Line
1-800-919-8807
24 hours a day, 7 days a week
Behavioral Health Crisis Hotline
1-833-207-4240
24 hours a day, 7 days a week
Prospective WellCare of North Carolina Members
Medicaid: 1-866-799-5318
Enrollment Broker: 1-833-870-5500
Online: NC Medicaid Division of Health Benefits
Medicaid Providers
WellCare of North Carolina Providers
1-866-799-5318
Contracted Providers
1-866-799-5318
Providers interested in contracting with WellCare of North Carolina
Email: ProsProvNC@Wellcare.com
Phone: 1-813-865-6503
Fax: 1-855-599-3814
For any Provider related issues
Email: NCProviderRelations@Wellcare.com
Phone: 1-984-867-8637
Fax: 1-813-283-3045
Mailing Addresses
General Mailing Address:
WellCare Health Plans
P.O. Box 31370
Tampa, FL 33631-3372
Please address legal matters to the Plan at:
ATTN: Legal Department
Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105
Please address lien and subrogation requests to the Plan at:
The Rawlings Company
Post Office Box 2000
La Grange, KY 40031
Additional Contact Information:
WellCare of North Carolina Marketplace
WellCare of North Carolina Medicare and PDP