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Phone Numbers

Medicaid Members

Current WellCare of North Carolina Members:
Member Services
1-866-799-5318 
(TTY 711)
Monday - Saturday, 7 a.m. to 6 p.m.

Pharmacy Services
1-866-799-5318 
(TTY 711)
Monday - Saturday, 7 a.m. to 6 p.m.

Nurse Advice Line
1-800-919-8807
24 hours a day, 7 days a week

Behavioral Health Crisis Hotline
1-833-207-4240
24 hours a day, 7 days a week

Prospective WellCare of North Carolina Members
Medicaid: 1-866-799-5318
Enrollment Broker: 1-833-870-5500
Online: NC Medicaid Division of Health Benefits

 

Medicaid Providers

WellCare of North Carolina Providers
1-866-799-5318

Contracted Providers
1-866-799-5318

Providers interested in contracting with WellCare of North Carolina
Email: ProsProvNC@Wellcare.com
Phone: 1-855-599-3814
Fax: 813-865-6503

For any Provider related issues
Email: NCProviderRelations@Wellcare.com
Phone: 1-984-867-8637
Fax: 1-813-283-3045

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Company Headquarters

Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105

Get Directions

Mailing Addresses

General Mailing Address:
WellCare Health Plans
P.O. Box 31370
Tampa, FL 33631-3372

Please address legal matters to the Plan at:
ATTN: Legal Department
Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105

Please address lien and subrogation requests to the Plan at:
The Rawlings Company
Post Office Box 2000
La Grange, KY 40031

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